How long does delivery take?
Christmas Cut Off Dates
We usually dispatch most orders within 1 working day after the payment has been cleared. For Australian deliveries, please allow an additional 2-4 working days for delivery to major metro areas and up to 7 days for deliveries to regional areas.This may be extended due to the recent Corona Virus outbreak.
Delivery times depend of a your location and is also dependent on local freight companies and local weather conditions. Estimated delivery time is usually 14 to 21 days.However, due to the Corona Virus delivery times have been extended.
Current delivery times have improved to the US and are around 10 -14 days.
UK orders are taking around 14- 21 days. All orders are traceable. (Current as of 13/06/2020).
For our US Customers please call our local customer service team on 561-935-6069.
How much do you charge for delivery? Australian Orders:
Shipping and handling charges will vary according to the weight and the delivery address. Australian orders are delivered by Australia Post.
What do I do if my order doesn't arrive?
Please contact us via email and we'll make the necessary inquiries. For international orders, we will make inquiries with Australia Post and inform you about the results of their investigation. Unfortunately, we are unable to assist you with making any inquiries with authorities or organizations in your country.
Where do you deliver?
We are based on the Central Coast of NSW in Australia and deliver world wide.